CRM Technical

SAP CRM Technical Online Training in Hyderabad and Bangalore

SAP CRM Technical Training from NEHA InfoTech is a software which can show us the atomistic view of all the interactions which are done with the particular customer. In addition to the standard product to accomplish the different necessitate of various industries example for media utilities, pharmaceuticals,public sector,telecommunications,SAP CRM provides multiple industry specific scenarios and customizing options as well.

NEHA InfoTech offers quality and competitive online training for SAP CRM Technical Training for students and professionals for their best grooming and global exposure in related domain.

Who can learn SAP CRM Technical Training?

One who have knowledge on Salesforce and other CRM consultants.

One who have experience in SAP technical and ABAP consultants.

SAP CRM functional consultants can learn to get on techno functional consultants.

SAP CRM Technical Training at NEHA InfoTech-In daily business various departments like marketing , sales and service interact directly and regularly with customers. From a software point of view  employees need to have assistance to fulfill their daily task in an economical and customer oriented way.

So this is the kind of life cycle which we move for a specific product and when it comes to client we act with customer for every life cycle  of this specific product .So its very important to have a software which can show us the atomistic view of all the interactions which are done with that special customer so that whenever a new employee act with the customer he doesn’t feel like he is doing it for the first time where in he has all the info which is collected for all the action which the company has done with this customer this is where CRM software adds the worth to the business and acts as a intermediate through which employees can communicate effectively to the customers.

SAP CRM Technical Training provides multiple industry special scenarios and customized options as well.So coming to the major ability which we have in SAP  CRM technical are marketing ,sales and service.Lets have a look on each module what key characteristic does it provide  as a part of the product.

SAP CRM Training from NEHA InfoTech useful accredited professionals speaks and coordinate with clients and keeps monitoring on extraordinary SAP associated domain names like advertising, segmentation, IC-Win client, net purchaser, E-trade, from CRM issue. As a result the NEHA InfoTech conducted SAP CRM training movement at supplying all its individuals’ expert endeavor insight in associated fields as well as considered essential expertise and expert transformation aid for gaining the certification in SAP CRM module.

This course is a very specifically designed to provide a training of SAP CRM technical Certification. The course curriculum meets all the request and need for this certification. This course covers an Overview of SAP CRM Ecosystem, Business Partners and Account Management, Product Master, Transaction Processing, Organization Management, Activity Management, CRM Actions and Middleware, Partner Processing. The course promote includes Presentation of Web User Interface (SAP WEB UI).

Prerequisites

Acquaintance with Object-Oriented and mobile device development terms and concepts

Mediate level SQL programming

Important level Java programming

 

Here is a sample syllabus for a SAP CRM Technical Course:

1. Introduction to SAP CRM Technical

• Overview of SAP CRM Technical
• SAP CRM Architecture
• SAP CRM Master Data

2. SAP CRM Web UI

• Introduction to Web UI
• Navigation and Personalization in Web UI
• Work Centers and Component Workbench

3. SAP CRM Middleware

• Introduction to SAP CRM Middleware
• Architecture and Functionality of Middleware
• Setting up and Configuring SAP CRM Middleware

4. SAP CRM Data Exchange and Integration

• Data Exchange with other systems
• Integration with SAP ERP and other SAP solutions
• Enhancing SAP CRM with custom development

5. SAP CRM User Management

• User Management in SAP CRM
• Configuring and Managing Security
• SAP CRM Authentication and Authorization

6. SAP CRM Reports and Analytics

• Overview of Reports and Analytics in SAP CRM
• Configuring and Customizing SAP CRM Reports
• SAP CRM Analytics and Dashboards

7. SAP CRM Enhancements and Customizations

• Enhancing SAP CRM with Custom Fields and Objects
• SAP CRM BAdI (Business Add-Ins)
• SAP CRM Enhancements using CRM Web UI Component Workbench

8. SAP CRM Web Services and ALE

• SAP CRM Web Services and their uses
• Setting up and Configuring SAP CRM Web Services
• Overview of ALE (Application Link Enabling)

9. SAP CRM Technical Testing and Deployment

• SAP CRM Testing Strategies and Techniques
• SAP CRM Technical Deployment
• SAP CRM Technical Project Management

 

 

SAP CRM Technical Training in Hyderabad

Q1: What is SAP CRM Technical?

A1: SAP CRM Technical refers to the role of a technical consultant who specializes in configuring, customizing, and developing the SAP Customer Relationship Management (CRM) system. The technical consultant focuses on understanding business requirements and translating them into technical solutions within the CRM environment.

Q2: What are the key modules in SAP CRM Technical?

A2: SAP CRM Technical includes several key modules, such as:

• CRM WebClient UI: Configuring the CRM user interface for a seamless user experience.
• CRM Middleware: Integrating data between SAP CRM and other systems.
• CRM Object Model: Defining and customizing CRM business objects and relationships.
• CRM Web Services: Implementing web services for data exchange with external applications.

Q3: What is the role of a SAP CRM Technical Consultant?

A3: The role of a SAP CRM Technical Consultant involves collaborating with functional consultants and business stakeholders to understand their requirements. They design and implement technical solutions, perform system configurations, develop custom functionalities, conduct testing, and support the CRM system post-implementation.

Q4: How does SAP CRM Technical help businesses in managing customer relationships?

A4: SAP CRM Technical helps businesses in managing customer relationships by customizing and configuring the CRM system to meet specific business needs. It ensures seamless data integration, enhances the user interface for better user experience, and enables efficient data exchange with other systems.

Q5: Can SAP CRM Technical be integrated with other SAP modules?

A5: Yes, SAP CRM Technical can be integrated with other SAP modules such as SAP ERP (ECC), SAP BW (Business Warehouse), and SAP S/4HANA. The integration ensures seamless data flow between different modules and enables a holistic view of customer information.

Q6: What is the process of implementing SAP CRM Technical in an organization?

A6: The implementation process involves understanding business requirements, performing system configuration, customizing CRM objects and functionalities, developing enhancements, testing the solutions, and finally, deploying them into the production environment.

Q7: How can students learn SAP CRM Technical?

A7: Students can learn SAP CRM Technical through official SAP training courses, online tutorials, hands-on practice in SAP sandbox systems, and participation in CRM-related projects. Gaining experience through internships or working on real-world CRM projects can also be beneficial.

Q8: What are some common challenges faced during SAP CRM Technical implementations?

A8: Common challenges include mapping complex business requirements to technical solutions, ensuring data consistency across different systems, handling integration issues, managing custom code, and coordinating with functional consultants for seamless implementation.

Q9: What are some benefits of using SAP CRM Technical for businesses?

A9: Some benefits include improved customer service through customized functionalities, enhanced data management, streamlined sales and marketing processes, efficient customer data analysis, and better decision-making based on real-time insights.

Q10: How can SAP CRM Technical help organizations in providing personalized customer experiences?

A10: SAP CRM Technical enables organizations to customize the CRM user interface, tailor interactions based on customer preferences, manage customer data effectively, and integrate customer touchpoints to deliver personalized experiences across various channels.